Last Updated: September 30, 2024
Welcome to our ticket sharing community. We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to share or acquire tickets for sporting events.
1. Information We Collect
Personal Information
When you register for our service, we may collect:
- Contact information (name, email address, phone number)
- Account credentials
- Payment information (processed securely through our payment partners)
- Communication preferences
Ticket Transaction Information
To facilitate ticket sharing, we collect:
- Event details for tickets being shared
- Seating information
- Transaction history between community members
- Communication records between ticket sharers and recipients
Technical Information
We automatically collect certain information when you visit our platform:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Facilitate secure ticket sharing between community members
- Verify user identities to prevent fraud
- Process transactions and deliver e-tickets
- Provide customer support and resolve disputes
- Send important updates about events or platform changes
- Improve our platform and user experience
- Comply with legal obligations
Community Focus: Our primary goal is to create a trusted environment where fans can safely share tickets with fellow supporters. We minimize data collection to only what is necessary for this purpose.
3. How We Share Information
We respect the privacy of our community members and do not sell your personal information to third parties. We may share information in the following limited circumstances:
Between Community Members
To facilitate ticket sharing, we may share limited contact information between the ticket sharer and recipient to coordinate ticket transfer and event details.
Service Providers
We work with trusted partners who assist in operating our platform (payment processors, cloud hosting, customer support). These partners are contractually obligated to protect your information.
Legal Requirements
We may disclose information if required by law, to protect our rights, or to prevent fraud or illegal activities related to ticket transactions.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and network infrastructure
- Regular security assessments
- Limited access to personal information on a need-to-know basis
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct inaccurate information.
- Deletion: You can request deletion of your personal information, subject to legal retention requirements.
- Opt-out: You can unsubscribe from marketing communications at any time.
- Account Management: You can review and update your account information through your profile settings.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
8. International Transfers
As a global community, your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform or via email. The "Last Updated" date at the top indicates when the policy was last revised.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: tickets@kaz.futbol